We offer exchange only for change of mind within 7 days of purchase. Refund will be allowed only if wrong or damaged products are sent. For exchanges, you can simply return your unopened and unused item back to us following our simple return process below. Please note, for exchanges due to change of mind, the shipping costs are at customer’s expense.

How do I return an item?
To return an item please contact us via email. We will need the following information in order to process the return.

Your order number.
Name of the product to be returned.
Reason for return.
Please Include your order number and name on a paper along with the returned item or simply print your order confirmation email and include it with the returned item.

Except for returns due to change of mind, we will organise a return paid label which you will receive via email, all you need to do is to attach the label on the parcel and we’ll arrange for pickup from your address.